Synthesizing Dimensions of Digital Maturity in Hospitals: Systematic Review (Preprint)

Abstract

<sec> <title>BACKGROUND</title> Digital health in hospital settings is viewed as a panacea for achieving the “quadruple aim” of health care, yet the outcomes have been largely inconclusive. To optimize digital health outcomes, a strategic approach is necessary, requiring digital maturity assessments. However, current approaches to assessing digital maturity have been largely insufficient, with uncertainty surrounding the dimensions to assess. </sec> <sec> <title>OBJECTIVE</title> The aim of this study was to identify the current dimensions used to assess the digital maturity of hospitals. </sec> <sec> <title>METHODS</title> A systematic literature review was conducted of peer-reviewed literature (published before December 2020) investigating maturity models used to assess the digital maturity of hospitals. A total of 29 relevant articles were retrieved, representing 27 distinct maturity models. The articles were inductively analyzed, and the maturity model dimensions were extracted and consolidated into a maturity model framework. </sec> <sec> <title>RESULTS</title> The consolidated maturity model framework consisted of 7 dimensions: strategy; information technology capability; interoperability; governance and management; patient-centered care; people, skills, and behavior; and data analytics. These 7 dimensions can be evaluated based on 24 respective indicators. </sec> <sec> <title>CONCLUSIONS</title> The maturity model framework developed for this study can be used to assess digital maturity and identify areas for improvement. </sec>

Ähnliche Arbeiten