Towards Medical Billing Automation: NLP for Outpatient Clinician Note Classification

Abstract

Objectives: Our primary objective was to develop a natural language processing approach that accurately predicts outpatient Evaluation and Management (E/M) level of service (LoS) codes using clinicians' notes from a health system electronic health record. A secondary objective was to investigate the impact of clinic note de-identification on document classification performance. Methods: We used retrospective outpatient office clinic notes from four medical and surgical specialties. Classification models were fine-tuned on the clinic notes datasets and stratified by subspecialty. The success criteria for the classification tasks were the classification accuracy and F1-scores on internal test data. For the secondary objective, the dataset was de-identified using Named Entity Recognition (NER) to remove protected health information (PHI), and models were retrained. Results: The models demonstrated similar predictive performance across different specialties, except for internal medicine, which had the lowest classification accuracy across all model architectures. The models trained on the entire note corpus achieved an E/M LoS CPT code classification accuracy of 74.8% (CI 95: 74.1-75.6). However, the de-identified note corpus showed a markedly lower classification accuracy of 48.2% (CI 95: 47.7-48.6) compared to the model trained on the identified notes. Conclusion: The study demonstrates the potential of NLP-based document classifiers to accurately predict E/M LoS CPT codes using clinical notes from various medical and procedural specialties. The models' performance suggests that the classification task's complexity merits further investigation. The de-identification experiment demonstrated that de-identification may negatively impact classifier performance. Further research is needed to validate the performance of our NLP classifiers in different healthcare settings and patient populations and to investigate the potential implications of de-identification on model performance.

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