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Are Virtual Assistants Trustworthy for Medicare Information: An Examination of Accuracy and Reliability
4
Zitationen
3
Autoren
2024
Jahr
Abstract
LLM-based assistants generate trustworthy information in response to carefully phrased queries about Medicare, in contrast to Alexa and Google Assistant. Further studies will be needed to determine what factors beyond accuracy and reliability influence the adoption and use of such technology for Medicare decision-making.
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