Cost-Effective Quality of Life Improvement While Reducing Health Care Professional Burnout With an AI-Driven Intervention for Personalized Medicine

Abstract

BACKGROUND AND AIMS: Burnout affects >50% of physicians and nurses. Spotlight-AQ is a personalized digital health platform designed to improve routine diabetes visits. We assessed cost-effectiveness, visit length, and association with health care professional (HCP) burnout. MATERIALS AND METHODS: ) data were collected. Health care professionals completed the Maslach Burnout Inventory at baseline and study end. RESULTS: A total of 98 adults (49 intervention) and 18 HCPs participated. Total costs: £243 (US$310) intervention arm versus £230 (US$293) control arm; incremental cost: £13 (US$16). Total QALYs: 0.362 intervention arm and 0.358 control arm, with an incremental QALY: 0.004. Spotlight-AQ intervention dominated usual care with a 68% probability of cost-effectiveness at a threshold of £30 000 (US$38 294) per QALY gained. Health care professionals reported reduced burnout, emotional exhaustion, depersonalization, and a greater sense of personal achievement. Doctors are more so than nurses. CONCLUSION: Spotlight-AQ has demonstrated cost-effective while delivering improved care and reduced HCP burnout. TRIAL REGISTRATION: ISRCTN15511689, registration date: November 1, 2021.

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