Evaluating AI-Powered Learning Assistants in Engineering Higher Education: Student Engagement, Ethical Challenges, and Policy Implications

Abstract

As generative AI becomes increasingly integrated into higher education, understanding how students engage with these technologies is essential for responsible adoption. This study evaluates the Educational AI Hub, an AI-powered learning framework, implemented in undergraduate civil and environmental engineering courses at a large R1 public university. Using a mixed-methods design combining pre- and post-surveys, system usage logs, and qualitative analysis of students' AI interactions, the research examines perceptions of trust, ethics, usability, and learning outcomes. Findings show that students valued the AI assistant for its accessibility and comfort, with nearly half reporting greater ease using it than seeking help from instructors or teaching assistants. The tool was most helpful for completing homework and understanding concepts, though views on its instructional quality were mixed. Ethical uncertainty, particularly around institutional policy and academic integrity, emerged as a key barrier to full engagement. Overall, students regarded AI as a supplement rather than a replacement for human instruction. The study highlights the importance of usability, ethical transparency, and faculty guidance in promoting meaningful AI engagement. A total of 71 students participated across two courses, generating over 600 AI interactions and 100 survey responses that provided both quantitative and contextual insights into learning engagement.

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