Deployed AI Agents for Industrial Asset Management: CodeReAct Framework for Event Analysis and Work Order Automation

Abstract

Maintenance of mission-critical industrial assets is frequently hindered by fragmented data, inconsistent record-keeping, and limited access to analytical expertise, resulting in reactive rather than predictive practices. We present \textit{CodeReAct}, an AI-powered agentic framework deployed in large-scale facilities to automate event analysis and work order (WO) management.CodeReAct extends the ReAct paradigm by embedding executable Python code within the Thought--Action--Observation (TAO) loop, enabling natural language interaction, grounding heterogeneous alerts and work orders into structured Business Objects (BOs), and dynamically invoking analytic functions for forecasting, anomaly correlation, and maintenance recommendations. This architecture reduces manual data science intervention, improves adaptability, and supports reuse across asset types. Deployed in a mission-critical data center and productionized in Maximo, CodeReAct manages pumps, chillers, AHUs, compressors, cooling towers, and other mechanical and electrical systems. Evaluation with 36 representative maintenance utterances showed that outer-loop reflection and adaptive temperature improved task completion by up to 20%, while ablation studies confirmed the importance of reasoning in addition to code execution. Business validation revealed seasonal failure patterns, bundling opportunities, and predictive accuracy trends. In production, site engineers reported 25--40% faster diagnostics, fewer unplanned downtime events, and reduced reliance on specialized analysts. Lessons learned highlight the importance of structured BOs for grounding analytics, runtime safeguards to mitigate hallucinations, and adaptive model control for consistent execution. These results demonstrate how deployed agentic AI can deliver measurable business value in predictive and strategic maintenance planning.

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